'Smart' way to do your laundry


  • AseanPlus News
  • Thursday, 20 Mar 2003

MORE people are using “smart” lockers provided by SingPost for everything from collecting registered mail to sending out dirty laundry. 

Though the lockers were introduced as a pilot project in 1999, more services have been added over the years, and now, more than 1,000 people use them each month.  

SingPost is studying more uses for the lockers.  

The lockers use a secure system in which personal identification numbers (PIN) are sent via SMS to users. 

Each bank of lockers has an electronic keypad and screen displaying a numbered selection of services. Users select a service by pressing the service number and following instructions.  

The latest service: Laundry collection and delivery. Simei Green resident Ronnie Phua can drop his laundry at a locker near his block. 

Once his laundry is ready, he will get a PIN via SMS. He can then collect his clean clothes from the locker and pay for it via CashCard. 

The service is offered by laundry company White Wash at selected condominiums.  

Unlike the regular mail system, where each resident has an individual mailbox, residents are assigned random lockers each time they use the service. Once they key in the PIN, the screen indicates which locker their laundry is in. 

Phua, 36, a civil servant, says the two-month-old laundry service is so convenient that he hopes to see other services added soon. 

Other services available include making donating to charity, such as the Salvation Army, easy. 

If you have items to donate to the Salvation Army, you can place them in the lockers, and for a 50-cent (RM1.06) charge the charity will be notified via an automated SingPost e-mail system. 

Workers from the charity collect the donations weekly. 

The Salvation Army is pleased with the system. It has collected items like clothes and books, and says the quality of these is higher than that from its other collection boxes. – The Straits Times/Asia News Network  

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