KUALA LUMPUR: The government is studying a proposal to set a floor price for courier services to ensure the industry remains sustainable without placing an undue burden on consumers, says Communications Minister Datuk Seri Fahmi Fadzil.
He said the proposal would be refined based on a comprehensive study, including a cost audit and a review of the industry’s pricing structure.
“This is to ensure that if a mandatory floor price is introduced, it will be fair to the industry so that operators can continue to function sustainably, while also taking into account the cost implications for courier service users,” he said in a written reply in Parliament on Tuesday (Nov 25).
Fahmi said as of Oct 15, 2025, the Malaysian Communications and Multimedia Commission (MCMC) had licensed 102 companies as courier service providers under the Postal Services Act 2012 (Act 741).
Of this number, 98% of all parcels in Malaysia are handled by 15 major licensees, including J&T Express (Malaysia) Sdn Bhd, SPX Xpress (Malaysia) Sdn Bhd, Ninja Logistics Sdn Bhd (Ninja Van), Pos Malaysia Bhd (Pos Laju), GD Express Sdn Bhd (GDEX), City-Link Express (M) Sdn Bhd, ABX Express (M) Sdn Bhd and several others.
Within this group, J&T Express and SPX Xpress are the two dominant players, jointly controlling 73.5% of the domestic courier market.
Of the 102 licensed companies, 21 are international operators, while the remaining 81 are local companies based on majority shareholding.
To ensure quality courier services for consumers and maintain healthy competition in the sector, MCMC introduced the Reference Price Guidelines for Courier Services in 2022.
Fahmi said the guidelines are aimed at balancing service quality with competitive pricing and preventing predatory pricing practices that could threaten the survival of small and medium-sized courier providers.
However, he stressed that the reference price guidelines do not constitute a mandatory minimum price, but serve only as a price benchmark for licence holders.
“This approach is a form of self-regulation, where courier tariffs are set by the industry itself based on efficient operating costs, in line with Section 36 of the Postal Services Act 2012 (Act 741),” he said.
Fahmi was responding to Datuk Shamsulkahar Mohd Deli (BN–Jempol), who had asked for data on the number of courier companies and their market shares — including whether they were local or international — and whether the ministry intended to introduce a floor price for courier services, given that the 2022 reference price guidelines are not mandatory.
