Sispaa handled over 60,000 public complaints since 2018

Solutions come first: Zaliha giving a response during Question Time in Parliament. — Bernama

MORE than 60,000 public complaints were received through the Public Complaints Management System (Sispaa) between June 2018 and June this year, says Datuk Seri Dr Zaliha Mustafa.

The Minister in the Prime Minister’s Department (Federal Territories) said a total of 6,978 complaints were received through the system alone for the period between Jan 1 and June 30 this year.