Customs' digitalisation efforts enhance efficiency, integrity, says industry expert


KUALA LUMPUR: The Royal Malaysian Customs Department has been lauded for its efforts in enhancing efficiency and integrity through the digitalisation of customs processes, particularly with the implementation of the Import Export Support Document System (SDSIE).

Industry expert Gary Foong, a former officer with Singapore's Customs & Excise Department, commended Customs' transition to SDSIE in Port Klang, noting that it aligns with global best practices in customs modernisation.

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