KUALA LUMPUR: An internal investigation is being conducted to determine the cause of an incident in which a customer slapped a Puspakom vehicle inspection staff member in Johor Baru.
Footage of the incident went viral on social media.
Puspakom chief executive officer Mahmood Razak Bahman said the investigation found that the suspect committed an act of violence because the commercial vehicle he brought for inspection failed the brake test.
“The failure prompted the suspect to confront the Puspakom vehicle inspector and he suddenly attacked him,” Mahmood Razak said, according to Bernama.
He said any form of violence against Puspakom staff due to failure in inspections is completely unacceptable, as the inspection is an indication that the vehicle is not safe to be used on the road.
“Customers who receive inspection results like this should take heed and immediately repair their vehicles for their own safety and that of other road users instead of acting aggressively towards our staff,” he said.
He added that his team is reviewing measures to tighten security at Puspakom premises.
“Safety in the workplace for staff is our priority, and we are committed to enforcing this policy without exception.
“We will not tolerate such behaviour and will cooperate with the police to ensure the perpetrator receives the appropriate punishment,” he said.
