GEORGE TOWN: The Inland Revenue Board’s (LHDN) MyInvois online system is now functioning smoothly after initial hiccups, with over 1.4 million submissions, says Deputy Finance Minister Lim Hui Ying.
She said that although there were initial technical difficulties to overcome yesterday, users have not encountered any technical problems.
“Some users might have had to begin their registration again, but the system is currently stable,” she said after attending the National Month and Jalur Gemilang ceremony at Sekolah Kebangsaan Perempuan Island yesterday.
The Tanjong MP said any launch issues were resolved after users resubmitted their details successfully.
She added that the LHDN team is monitoring the system continuously and is ready to respond around the clock to ensure it operates without hitches.
“We value user feedback and are always looking to make improvements,” she said.
She added that she anticipates an increase in submissions as more companies start using the system.
Lim said for the first six months, e-invoice submission is optional to allow time for companies to adapt.
She encouraged all users to trust the system and give it a go, reassuring them that any issues they encounter should be manageable.
The first phase of e-invoicing began on Aug 1, involving approximately 5,000 companies with annual turnover exceeding RM100mil.
Phase 2 is set to commence on Jan 1 next year for companies earning between RM25mil and RM100mil.
By July 1, 2025, all other taxpayers, including hawkers, petty traders, and micro, small and medium enterprises, are expected to make the switch, except those with annual turnover under RM150,000.
For enquiries and assistance, users can contact the IRB’s 24-hour hotline at 03-8682 8000, or reach out to MyInvois Live Chat, myinvois@hasil.gov.my, or the feedback page at https://feedback.myinvois.hasil.gov.my.
