Lessons from global tech crisis

Digital developments: (From left) Raymon, Ramesh, Prof Vinesha and Fong note the importance of always having an alternative system to fall back on in the event of unexpected glitches.

PETALING JAYA: A recent unprecedented global tech crisis triggered by a faulty update from cybersecurity firm CrowdStrike serves as a stark reminder for businesses and providers of essential services about the need for a robust backup system, say experts

.They said the outage also raised concerns about whether such incidents could originate not only from a genuinely accidental glitch, such as that caused by CrowdStrike, but also from a calculated move by bad actors.