JOHOR BARU: Sultanah Aminah Hospital will be conducting a thorough investigation following a complaint from a patient who was not satisfied with how he was treated.
The hospital’s director Dr Sal Atan said that the initial investigation revealed the 33-year-old male patient had registered himself at the triage counter of the Emergency and Trauma Department at 5.45pm on May 8.
"The patient was seeking treatment after being bitten by a dog on his right thigh.
"He registered himself at the hospital after receiving early treatment at a health clinic, where he was categorised as a non-critical case (green zone)," she said in a statement here on Sunday (May 12).
Dr Sal added that at the same time, there were 78 patients waiting for their turn to be treated in the green zone, causing a delay in providing treatment for him.
"The hospital is always committed to making sure all patients who come will be given the best treatment without any prejudice," she added.
Meanwhile, Johor Baru South OCPD Asst Comm Raub Selamat said the patient had also lodged a police report regarding the matter.
Earlier, a two-minute video was uploaded on TikTok by user @Arasinesh2124 showing a man claiming that he was badly treated at the hospital.
