Water surge tragedy: Psychologist advises listening, giving space to victims' next of kin

Shahrizal Saliman, 40, (right), who is the elder brother of victim Muhammad Fikri, 24, hopes that the bodies of the remaining two victims will be found soon.

CHUKAI: It is best to listen and give the next of kin the space they need to process their grief during this harrowing moment of losing so many loved ones, says psychology officer Suraida Abdullah from the Kemaman Health office, referring to the Air Putih Waterfall water surge tragedy that occurred on July 1.

Met at the Air Putih police station operations command centre here, Suraida was on duty with three other personnel to provide psychological first aid to the family members awaiting news of two victims who have yet to be found.