SIBU: The public is urged not to lodge complaints that are too general or vague when it comes to supply issues or prices of consumer goods.
Domestic Trade and Consumer Affairs Minister Datuk Seri Alexander Nanta Linggi said such complaints could not help his ministry determine whether something really occurred or not.
His ministry welcomes any complaints related to consumer goods, with seven channels already set up for the public to do so.
“Let’s make a complaint based on facts. Don’t just to say there is a problem and make a report without facts. This is not helping us in our investigation,” he said after visiting a warehouse owned by a wholesale company here yesterday.
According to Bernama, he was asked about people who complain about the high price of cooking oil on social media platforms as opposed to using channels provided by his ministry.
Nanta, who is also the MP for Kapit, said every complaint made would be followed up by an investigation by uniformed ministry staff, such as the Price Monitoring Officers or Consumerism Officers appointed in each parliamentary constituency in the country.
Their task is to monitor the supply and prices of consumer goods in the market.
In the meantime, he said the visit found no problem in terms of the supply of subsidised 1kg cooking oil packets or unsubsidised 5kg bottled cooking oil at the warehouse of the imported goods wholesaler.
“One brand of cooking oil distributed from here has a retail price of RM39 for a 5kg bottle. This is a good sign because the price of crude palm oil in the global market is currently down,” he said.
His ministry and the Special Task Force on the Jihad Against Inflation had called on industry players to put a fair price on cooking oil.
