PETALING JAYA: The Transport Ministry is studying the possible approaches for the digitalisation of the Road and Transport Department's (JPJ) services, says Datuk Seri Dr Wee Ka Siong.
“We brainstormed the best approach to adopt the digitalisation process of JPJ to provide our customers with the most effective and efficient services,” the Transport Minister said in a Facebook post after chairing the JPJ Integrated Digitalisation Blueprint briefing at the ministry on Monday (April 25).
"We have to explore the options available for JPJ to go digital and choose the best ecosystem that is sustainable and able to benefit our customers the most,” he added.
The meeting was also attended by Deputy Secretary-General (Policy) Normah Osman, Deputy Secretary-General (Management) Datuk Razali Mohamad, JPJ director-general Datuk Zailani Hj Hashim, and other ministry officers.
Zailani said last year that JPJ was in the midst of upgrading its system and moving towards digitalisation in stages to improve its services.
This would involve all JPJ services, including the renewing of motor vehicle licences, he added.