KUALA LUMPUR: Motorists have settled close to RM90mil in summonses via the MyBayar Saman web portal and app, says Deputy Comm Datuk Azisman Alias.
The Bukit Aman Traffic Investigation and Enforcement Department (JSPT) director said 814,622 traffic summonses amounting to RM89.02mil have been settled since the inception of MyBayar Saman on March 25.
"Users took advantage of the 50% discount on offer for summonses via the MyBayar Saman, which expired on Thursday (April 15).
"On the last day alone, 38,306 summonses amounting to RM4.2mil were settled," he said when contacted on Friday (April 16).
The MyBayar Saman app and web portal have 814,622 registered users, said DCP Azisman.
"The response towards this service, which was developed by JSPT, has been encouraging.
"We have identified a few aspects that could be improved upon to increase the collection of paid summonses.
"Among the areas are the registration for companies and foreigners, as well as individual payment limits," he added.
The public, said DCP Azisman, will be updated of any improvement for the web portal and app.
"We are aware of the shortcomings, given that this is our first app and web portal.
"We've received 6,083 emails about complaints that we are looking into. We will improve from time to time," he said.
It was reported that discounts of up to 50% would be offered to those paying their road summonses via the newly launched MyBayar Saman app.
The offer started on March 25 and was supposed to end on April 11.
However, Bukit Aman extended the 50% discount period to April 15.
DCP Azisman had said the four-day extension was given as the public response in settling their summonses was encouraging.
At the launch of MyBayar Saman on March 25, Inspector-General of Police Tan Sri Abdul Hamid Bador had said that the app was created to further enhance the quality of the police’s service to the public.