Call TNB if unclear about electricity bills, public told


Personal visit: Mahdzir (standing, centre) checking on the customer service at Kedai Tenaga Shah Alam.

SHAH ALAM: Customers who are unclear about their electricity bills incurred during the movement control order (MCO) period can reach out to Tenaga Nasional Bhd (TNB) for clarification.

According to TNB chairman Datuk Seri Mahdzir Khalid, customers who need further explanation could visit the nearest Kedai Tenaga or call the TNB CareLine at 1-300-88-5454 (not toll-free).

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Monthly Plan

RM 13.90/month

RM 11.12/month

Billed as RM 11.12 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 9.87/month

Billed as RM 118.40 for the 1st year, RM 148 thereafter.

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