Rules updated under conditional MCO

PETALING JAYA: Limited customer headcount, social distancing, use of hand sanitisers and disinfection exercises are the order of the day for the retail and transportation sectors once the conditional movement control order (MCO) kicks in on Monday.

In the retail sector, restaurants, shopping malls, boutiques, launderettes, jewellery stores, vehicle workshops and the like will be allowed to operate with 100% staff capacity.

These workers must wear face masks and have their temperatures recorded while the entry of customers at any one time will be limited.

Premises disinfection must be done three times daily and electronic transactions at retail outlets are advisable, while customers are also encourage to wear face masks.

Businesses can operate within the operating hours stipulated by the National Security Council (NSC) which vary according to their types of services.

For the transportation sector, public transport will return to their normal operating hours as practised prior to the implementation of the MCO on March 18.

Air, water and land travel will be revived soon with flights, e-hailing, taxis and train services being allowed to operate on full workforce amid social distancing measures.

Vehicles must be frequently sanitised and the use of face masks are compulsory for passengers travelling by air, e-hailing and taxis.

Thermal scanners must also be provided at airports and train stations.

These are among the guidelines by the NSC following Prime Minister Tan Sri Muhyiddin Yassin’s announcement yesterday on the conditional MCO.


Shopping malls, supermarkets, departmental stores, pharmacies, boutiques, convenience stores/mini marts:

> Shopping hours 10am to 10pm;

> Workers to wear face masks at all times;

> Hand sanitisers at entrances; and

> Limited entry and exit routes into premises.

Laundry, including self-service:

> Customers allowed from 9am to 10pm; and

> No in-store WiFi service.

Clothing and fashion accessories stores:

> Shopping hours 9am to 10pm; and

> Customers not allowed to try on clothes.


> Diners allowed 7am to 10pm;

> Customers’ body temperature to be recorded; and

> Dining tables must be 2m apart.

Furniture, jewellery, electric and electronics, books and stationery, hardware, and pet food stores:

> Shopping hours 10am to 8pm; and

> Body temperature checks.

Vehicle workshops, auto repair and auto spare parts:

> Customers allowed 8am to 9pm; and

> Body temperature checks.

Eyeglasses and optical shops:

> Shopping hours 10am to 8pm; and

> Body temperature checks.

Petrol stations:

> Operating hours based on state governments and local authorities; and

> Frequent sanitisation of pump nozzles.


Air travel (domestic and international flights):

> Compulsory use of face masks for all before entering airport terminals;

> One-metre social distancing between passengers at check-in counters;

> Compulsory use of sanitisers for all passengers;

> Must be an empty seats between passengers;

> Planes must be sanitised after operations;

> Plane lavatory cleaned at least once every five uses; and

> Close contact to be avoided during meal services.


> Passengers allowed from 6am to 11pm;

> Only two passengers at a time;

> Online transactions encouraged; and

> Face masks compulsory for passengers and drivers.

Rail (ETS, Intercity and Komuter, MRT, LRT, Monorail, KLIA Ekspres, KLIA Transit):

> Passengers allowed from 6am to 11pm;

> Trains and facilities sanitised after every trip;

> Online ticket purchase, monthly passes and Touch ‘n Go encouraged; and

> Thermal scanners at all stations.The list of dos and don’ts can be obtained at the National Security Council’s website, which is updated from time to time.

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