Enhancing public services through apps


  • Nation
  • Wednesday, 20 Nov 2019

KUCHING: Sarawak is developing smart city applications to further improve public services through the use of technology.

Sarawak Multimedia Authority (SMA) general manager Dr Zaidi Razak said the initiatives included a smart traffic light system which would reduce travel time by 30% in 2022.“We have identified 140 junctions in the Greater Kuching area for the installation of the smart traffic lights.

“This system will be implemented in Bintulu, Miri and Sibu at a later stage,” he said at the opening of SMA’s office here yesterday.

The state had already introduced a single online identity adopted by 290,000 Sarawakians to access online services and the Sarawak Pay e-wallet which has facilitated over RM100mil worth of transactions.

The e-wallet service had been utilised by more than 150,000 consumers and 10,000 merchants.

Zaidi said the state was developing the Sarawak Integrated Operation Centre and CCTV platform to consolidate information for monitoring and managing disasters, safety, security and development in the state.

Chief Minister Datuk Patinggi Abang Johari Tun Openg (pic), who opened the office, said several smart city applications were being introduced in Miri, which would serve as a model for other cities in the state.

“We will see how much it costs to turn Miri into a smart city.

“At the moment, Miri is to have a smart collection of rubbish and smart information. This will take nine months and has just started,” he said.

Abang Johari also said that a smart city master plan was being developed for Kuching, which would include the new Darul Hana housing project.

“We are turning Darul Hana into part of the smart city where infrastructure and technology are involved,” he added.


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