Grab Malaysia dismisses claims it failed to refund drivers

PETALING JAYA: Grab Malaysia has denied claims that it failed to reimburse the additional 5% commission imposed on drivers who chose not to immediately opt to auto accept rides.

Countering claims made by Malaysia E-Hailing Drivers Association (MeHDA) that the drivers did not get the refund, Grab Malaysia said they had to refund the drivers in phases because it involved a large sum.