Grab Malaysia dismisses claims it failed to refund drivers


  • Nation
  • Wednesday, 07 Aug 2019

PETALING JAYA: Grab Malaysia has denied claims that it failed to reimburse the additional 5% commission imposed on drivers who chose not to immediately opt to auto accept rides.

Countering claims made by Malaysia E-Hailing Drivers Association (MeHDA) that the drivers did not get the refund, Grab Malaysia said they had to refund the drivers in phases because it involved a large sum.

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