Police introduce i-SPAAA system to receive complaints against force from public

KUALA LUMPUR: Bukit Aman has introduced a new system to cater to public complaints and feedback, with the assurance of prompt remedial action.

Since the launch of the “Integrated Public Agency Complaints Monitoring System (i-SPAAA)” on Sept 1, the police disciplinary unit has already initiated action against errant cops based on hundreds of complaints and feedback received.