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MALAYSIA stands at the crossroads of technological change. Generative artificial intelligence (AI) is rapidly transforming jobs, from clerical roles to professional services. While new opportunities will emerge, there is also the risk of displacement, particularly in routine and repetitive tasks.
The recent study by the Institute of Strategic and Inter-national Studies, the World Bank and think tank Konrad-Adenauer-Stiftung Malaysia highlights complementary policy directions for Malaysia: strengthening social protection, reforming education and lifelong learning, and realigning labour market institutions.
