Seremban City Council is expected to provide better service to its ratepayers.
This is must be the main priority of the mayor, the council’s management, staff and councillors.
I served as a councillor in 1979 and 1980 back when Seremban was a municipal council and oversaw Rahang, an area with a big multiracial community.
Back then, I would ride on my motorcycle or walk to survey the area and get feedback from the people.
Councillors then were required to help ratepayers who faced problems related to rubbish collection, clogged drains and floods.
By and large, as councillors we addressed local issues, had them discussed with the aim of getting the complaints resolved.
We acted as the eyes and ears of the local community.
Sadly today, some councillors are not carrying out the job entrusted to them.
There is much to be done as the tasks are many and varied.
Councillors must be competent in their jobs and meet ratepayers’ expectations.
At the end of the day, residents expect councillors to resolve problems and issues they face in their area. Those serving the city council must deliver.
If they are unable to do the job, then they must do the honourable thing and quit.
To be an effective councillor, one has be passionate in serving the people.
Much has changed in new Malaysia, including the expectations of ratepayers today.
Serving the people can be a rewarding experience.
It certainly was during my time as a councillor and I cherish it.
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