Convenience for online shoppers

(From left) Ressel, Trawoger and Brown at the launch of BOXiT parcel locker service at Berjaya Times Square Hotel, Kuala Lumpur. The parcel locker service will be available at select 7-Eleven outlets in Malaysia.

SHOPPING online has been made easier by the day, yet consumers, merchants and even third party delivery services can still hit snags during the dispatch stage.

Some of the issues can include packages arriving when recipients are not home, or when recipients arrange for workplace delivery only to meet with certain management policies.