Steady hand: For Yap, being a cashier requires good communication skills. — LOW LAY PHON/The Star
SHOPPERS at a hypermarket in Mutiara Damansara, Petaling Jaya, Selangor are greeted by a cheerful, elderly cashier at the payment counter.
Yap Siew Kin, 60, meets each of them with a smile, before scanning their items and placing them in bags.
