Robot waitress Bella the object of attention at Kuching cafe

Nur Faridatul says many of Heritage Central Cafe’s customers come just to see Bella.

AT THE Heritage Central Cafe in Kuching, customers may find themselves being served by a robot named Bella.

The cafe’s administrative assistant Nur Faridatul Husna Borhan said the robot has four trays and each tier can be loaded up to 10kg.

She said the robot was WiFi-enabled and could navigate around the cafe with a camera mounted beneath it to prevent collisions with other objects or people.

“When Bella reaches a customer’s table, a green light will flash to signal to customers to take their food.

“Once the food is taken, a red light will turn on,” she said.

Nur Faridatul said Bella’s presence made the cafe stand out from other eateries in Kuching.

“Many of our customers come here just to see Bella,” she said, adding that the robot was a great help in the cafe’s operations.

Bella is one of two robots imported from China last month to help Sarawak advance in the field of robotics.

The other robot, named Flash, has been placed at the Centre of Technical Excellence Sarawak’s (Centexs) Lundu campus.

Centexs chief executive Syed Mohd Hussein said Bella and Flash were introduced by the centre to be used in hotels, restaurants, classrooms, shopping centres and offices.

“Both robots use WiFi, Internet of Things (IoT) and software.

“Bella is currently being tested at Heritage Central Cafe while Flash is used at the Centexs Lundu campus for an android-programming course,” he said.

Sarawak Multimedia Authority general manager Zaidi Razak, in welcoming the initiative, said this was a way to attract the interest of school students in the STEM subjects of science, technology, engineering and mathematics.

“In addition, Bella can help to resolve the issue of manpower shortage,” he said.

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Heritage Central Cafe , Kuching , robot , Bella


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