E-billing for MBPP services by 2024


With e-billing, ratepayers will no longer need to queue up at MBPP counters again. — Filepic

RATEPAYERS on Penang island have three years to get ready to make electronic payment to Penang Island City Council (MBPP).

By 2024, the city council will no longer be taking cash payments.

To achieve this, all 300,000-odd account holders of various MBPP services need to update their personal particulars online before the full implementation of electronic billing (e-billing).

MBPP councillor Wong Yuee Harng said come Jan 1, the council would send e-billing to those who have updated their personal details.

“There will be no more mailing of paper-based bills for those who have updated their personal particulars.

There will be no more mailing of paper-based bills for those who have updated their particulars, says Wong.There will be no more mailing of paper-based bills for those who have updated their particulars, says Wong.

“With e-billing, ratepayers will be able to easily pay online and will never need to queue up at any MBPP counters again.

“Within three years, we will adopt e-billing fully and there will be no more printing of bills in line with the state’s green policy under the Penang 2030 vision, ” he told newsmen at the MBPP payment office in George Town on Monday.

To update the necessary personal particulars, Wong said ratepayers will just need to scan the QR codes that are now printed on bills issued by MBPP.

“For senior citizens and those who do not have internet access, they can go to the MBPP payment counters and assistance will be given at the payment kiosks.

At present, all payments of MBPP bills can be made at the 24-hour kiosk at Esplanade, SPICE Convention Centre, Balik Pulau and Komtar.

Payments can also be done at ebayar.penang.gov.my, JomPAY and www.snapnpay.my

MBPP revenue accountant Nor Hazliza Ismail, who was present, said MBPP would have cashless machines at all its present kiosks from this month onwards.

The Penang Island City Council’s one-stop payment centre at Esplanade, George Town.The Penang Island City Council’s one-stop payment centre at Esplanade, George Town.

“There has been an increase of 70% in online payments since the beginning of the movement control order and the reduction in sending bills has reduced the operating cost of the council.”

Nor Hazliza said there could be savings of RM1mil if all 300,000 consumers opted for e-billing and the money could be used for other development programmes.

She said cash-based bill payments can still be made at post office counters, Penang Water Supply Corporation and payment counters of Seberang Prai City Council.

Nor Hazliza said e-billing would be the new norm for all MBPP transactions and consumers can also save on parking charges and time when they do online transactions.

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