The rate of lost, damaged or delayed luggage nearly doubled last year as air travel rebounded and the sector faced staff shortages following the Covid-19 pandemic, a recent study found.
The report by SITA, an IT provider for the air transport industry, said 7.6 bags per 1,000 passengers were mishandled in 2022, up from 4.35 per 1,000 passengers the previous year.
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