How hotels can protect their guests from terrorist threats

Tight security at the entrance of Grand Hyatt Hotel during an international conference. Terrorism is an all-too-real issue that hotels in Malaysia need to take into serious consideration. Photo: Filepic

A look of exasperation briefly flashed across Andrin Raj’s face. For the past half an hour or so, the man had been explaining to a ballroom full of hospitality professionals and students about the dangers faced by the hospitality industry.

The International Association for Counter-terrorism and Security Professionals – Centre for Security Studies (IACSP) regional director (South-East Asia) kept a relatively composed demeanour as he presented his case at the inaugural Malaysian Association of Hotels (MAH) National Hospitality Conference.