Shining light on 'glue work,' the overlooked tasks that keep the show on the road

In the workplace, women are often expected to be helpful, available, accommodating and ultra-efficient. — Photo: FG Trade / Getty Images, via ETX Daily Up

Take a high-performing team. Then look more closely. Who schedules the meetings, writes the minutes, welcomes newcomers, liaises between departments? 

They may not be the most visible person or the one most highly praised by management. Yet without them, everything loses momentum. They do a form of invisible work that is rarely talked about in companies.