Coming To The Fore In This Time Of Need


  • Branded
  • Wednesday, 20 May 2020

The devastating pandemic that swept the world has resulted in life as we know it coming to a jarring halt. On top of the list of concerns, health ranks among the highest as there is currently no cure or vaccine for Covid-19, and the virus strikes anyone regardless of gender, age or race.

As a company that cares, Prudential Malaysia – Prudential Assurance Malaysia Berhad (PAMB) and Prudential BSN Takaful Berhad (PruBSN) – announced a commitment of more than RM2 million in providing Covid-19 insurance and Takaful protection to its customers and non-customers.

Special Covid-19 Coverage

Photo: Prudential MalaysiaPhoto: Prudential Malaysia

In response to the continuously evolving Covid-19 situation, Prudential Malaysia has enhanced its Special Covid-19 Coverage and will offer a RM1,000 cash relief upon diagnosis and hospitalisation, as well as a RM10,000 death benefit due to Covid-19, from May 1 to Dec 31, 2020.

This amount is doubled for Prudential customers who register for the Special Covid-19 Coverage on Pulse by Prudential – RM2,000 cash relief and RM20,000 death benefit.

Pulse is a digital health app that is free to download. Launched in August last year, this app offers health related services that include health assessment, symptom checker and online consultation as well as a fitness tracker and dengue outbreak predictor

It uses AI-powered self-help tools and real-time information to enable users to get a report on their health status, check on possible causes of their symptoms, get connected to a doctor for an online consultation and identify potential dengue hotspots.

Prudential Malaysia customers have access to the free online doctor consultation on Pulse, while non-customers can also enjoy the service free of charge upon completion of a health check available on the app.

The app is now enhanced in response to the need of the times and currently also keeps users updated with the latest health tips and developments on Covid-19.

Gan Leong Hin, CEO of Prudential Assurance Malaysia Berhad: “Prudential was the first insurer to waive the exclusion in medical policies and certificates on communicable diseases requiring quarantine by law and subsequently introduced Special Covid-19 Coverage.” Photo: Prudential MalaysiaGan Leong Hin, CEO of Prudential Assurance Malaysia Berhad: “Prudential was the first insurer to waive the exclusion in medical policies and certificates on communicable diseases requiring quarantine by law and subsequently introduced Special Covid-19 Coverage.” Photo: Prudential Malaysia

“When Covid-19 was first detected in Malaysia and began to spread, Prudential was the first insurer to waive the exclusion in medical policies and certificates on communicable diseases requiring quarantine by law and subsequently introduced Special Covid-19 Coverage,” said Prudential Assurance Malaysia Berhad CEO Gan Leong Hin.

“In Malaysia, the severity level of Covid-19 has evolved with the emergence of death cases since mid-March. In response to the continuously evolving situation, we have enhanced this coverage so that we can provide the right level of benefits over a broader population and over a longer period of time to provide peace of mind.”

Free Covid-19 Coverage For Non-Prudential Customers

The free coverage is not only for existing Prudential policyholders and customers – it is also available for non-Prudential customers, which means coverage is extended to all throughout the nation.

Prudential Malaysia has set up a RM300,000 fund for non-customers to receive free Covid-19 coverage. All they need to do is register for the Special Covid-19 Coverage on Pulse by June 30, 2020. Eligible users will then receive a RM1,000 cash payout as a financial relief upon hospitalisation.

Photo: Prudential MalaysiaPhoto: Prudential Malaysia

Non-Prudential customers can receive free Covid-19 coverage by just registering on the Pulse by Prudential app by June 30, 2020.

Wan Saifulrizal Wan Ismail, CEO of Prudential BSN Takaful Berhad: “Through our app Pulse, even non-Prudential customers can enjoy protection with our Special Covid-19 Coverage for free, as it is our goal to make healthcare affordable and accessible to everyone.” Photo: Prudential MalaysiaWan Saifulrizal Wan Ismail, CEO of Prudential BSN Takaful Berhad: “Through our app Pulse, even non-Prudential customers can enjoy protection with our Special Covid-19 Coverage for free, as it is our goal to make healthcare affordable and accessible to everyone.” Photo: Prudential Malaysia

“We will continue to listen to our customers and provide the best in order to support, protect, and serve them no matter the situation. Through our app Pulse, even non-Prudential customers can enjoy protection with our Special Covid-19 Coverage for free, as it is our goal to make healthcare affordable and accessible to everyone,” said Prudential BSN Takaful Berhad CEO Wan Saifulrizal Wan Ismail.

“With the coverage and its updated benefits, the lump sum payment can help support one’s financial responsibilities, be it bills, hospitalisation costs, or even daily expenses like food for the family. This virus has changed the way we Malaysians live and Prudential is committed to protecting all Malaysians as we get through this together.”

Summary Of Special Covid-19 Coverage

Photo: Prudential MalaysiaPhoto: Prudential Malaysia

For more information on the Special Covid-19 Coverage, customers can refer to: www.prudential.com.my/en/our-company/general-info/special-covid-19-coverage/# and www.prubsn.com.my/en/our-company/campaigns-announcements/announcements/special-covid-19-coverage/.

They can also contact their Prudential Wealth Planner/Takaful Consultant or representative, or Prudential’s customer care representatives at:

Prudential Assurance Malaysia Berhad, phone: (03) 2771-0228, email: customer.mys@prudential.com.my.

Prudential BSN Takaful Berhad, phone (03) 2053-7188, email: customer@prubsn.com.my.

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