How parents can teach their child to be cybersmart

While parents can’t prevent their children from being online or making friends online, it’s possible to teach them how to be smart and safe. Photo: Freepik

When eight-year-old Annie* (not her real name) was studying online during the pandemic, she was given her own device (a tablet).

One day, a stranger sent her a WhatsApp message saying he wanted to be friends with her. Not seeing any harm in it, she agreed and they started talking online.

But after several days of chatting, the stranger asked Annie to take her own naked selfie and send it to him.

“He sent me his naked picture and said: ‘See, I’ve a very fair body. Can you take yours and send to me too? I want to see!’” she says.

Although it sounded like what a curious child would say, Annie says that she “felt weird” about it, that it wasn’t right for her to take her own naked picture to send to others.

Fortunately, Annie has a good relationship with her mother and decided to talk to her about it.

“I told Mummy this online friend wanted to see my naked picture and I asked her what to do,” she says.

Non-judgemental conversations

Yeap says parents need to engage in non-judgemental conversations with their children to teach them about cybersafety. Photo: WCC PenangYeap says parents need to engage in non-judgemental conversations with their children to teach them about cybersafety. Photo: WCC PenangPreventing online child abuse from happening starts with the parents because they’re usually the closest contact point the child has, says Women’s Centre for Change (Penang) project officer Yeap Yen Ying.

“As a parent, you need to start building a healthy relationship with your child where there’s trust and open communication, where your child feels safe and secure to talk about stuff with you, and where they won’t feel judged, condemned or blamed whatever happens,” says Yeap, who is a social worker.

“If the child thinks they’ll be scolded or blamed whenever they share about their problems or what they’re going through, they’ll naturally close up and stop sharing.”

Some parents might just tell their children not to go online because “it’s dangerous”, but that’s neither realistic nor practical.

Children need to be online for their studies and the Internet is a great resource for learning, communication, entertainment and more, she adds.

“While parents can’t prevent their children from being online or making friends there, it’s possible to teach them how to be smart and safe,” she says.

“For example, parents can tell their child: ‘If you want to meet your online friends, how about I give you a lift to (a fast-food chain) and both of you can have lunch there? I’ll sit at the next table.’ This is a good way for parents to give their children the freedom to make friends yet help them keep safe,” she advises.

Parents need to engage in non-judgemental conversations with their children to teach them about cybersafety, she adds.

“It can be as simple as asking them what’s happening online lately, and if they are facing any problems. Two-way communication can build up the relationship so that if and when they face any problems, they’ll be willing to talk to you,” says Yeap.

Seek help if needed

For parents who find it difficult to talk to their children about online safety, there are resources to help them such as the Cybersafety: Keeping Children And Teenagers Safe Online Guidebook For Teachers And Parents.

These resources teach parents and teachers how to talk to children about the topic, including using social media properly. There are also games and activities that parents can do with their children to start the conversation.

People often think the appropriate time to talk to a counsellor is “after something has happened” but that couldn’t be further from the truth, says Yeap.

It’s never too early or too late to seek help should you need it, she says.

Prevention is better than cure, and before anything has even happened, a counsellor can act as a mediator to help parents broach the subject of online safety with the children. This might help to lessen the incidence of online child sexual exploitation and abuse, she adds.

For younger children (primary school age), one can set parental controls on their children’s device so that they can’t access questionable sites.

But for secondary school teenagers, it’s harder because they’re at the “borderline” stage, and while you want to keep them safe, you also want to respect their privacy, she says.

To resolve this, you can start conversations with them, establish that trust and two-way communication, and set some basic house rules, for example, that they’re only allowed to use their device within a certain time frame.

Yeap shares that when they are approached to help with an online child exploitation and abuse case, they’ll explore what has happened, gather evidence, do counselling sessions and provide emotional support.

“Then, we’ll go through the options they have on what they can do, and they will have to decide which option to take – whether they want to take action or not against the perpetrator.

“While some victims decide to move on with their own life and don’t want to take any legal action, other victims may decide otherwise,” she says.

“For the second option, we’ll meet them in person to go through the legal process and tell them what is involved. The parents might have to make a police report and the police will start their investigation. If there is evidence, the case will go to the justice system/court,” she adds.

“When the victim is called to court, we will support them, i.e. accompany them, etc. It can be a traumatic time for the family, especially the child because they’re the main witness, so we’re there to provide our support,” she concludes.

Where to get help or advice

If you encounter online child sexual exploitation and abuse, contact a dedicated child helpline such as BuddyBear (1800 18 2327), message buddybear.humankind on Facebook Messenger/or go to

You can also call the Talian Kasih helpline at 15999/WhatsApp 019-261 5999/or go to for emotional support and counselling.

For further assistance, reach out to your nearest women’s or children’s NGO:

Monsters Among Us: Youth Advocates (MAU)

Sisters In Islam

Women’s Aid Organisation (WAO)

Women’s Centre For Change (WCC) Penang

PS The Children

Sabah Women’s Action-Resources Group (Sawo)

The Johor Women’s League (Jewel)

All Women’s Action Society (Awam)

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