Accelerating digital transformation

Way forward: A digital company will be able to automate their processes to avoid delays and errors.

ONE of the jokes that made the rounds back in March was a multiple-choice question asking, who’s the leading force in workplace digital transformation? The punchline was that it was neither the CEO or the CTO, but a third ‘C’ – Covid-19.

There is some truth to the quip as companies, particularly SMEs, that had previously resisted the digital trend are finding it more difficult to put it off as consumer habits and operating environments change.