Consumer protection – A pillar of ‘S’ in ESG

The pandemic saw Malaysian corporates flagged for bad behaviour when it comes to managing the social aspect of the ESG scorecard. — Bloomberg

WITHIN the environmental, social and governance (ESG) framework, while the focus has been heavy on issues related to environment and governance, and rightly so, very little discussion is centred on the social aspect as it has a very far and wide definition.

Broadly speaking, “social” in ESG refers to how a corporation is not only handling issues related to its employees but goes beyond that.