Maybank launches M2E platform


From left: Maybank deputy group chief executive officer of Global Banking Farid Kairi, group chief executive officer of Global Banking Datuk John Chong, group chief executive officer of Community Financial Services Syed Ahmad Taufik Albar, and managing director of Transaction Banking and Payments, Global Banking, Arvind Santhanam Prasad.

PETALING JAYA: Malayan Banking Bhd (Maybank) has launched the next-generation Maybank2E (M2E) platform as part of its push to become Asean’s leading transactions and payments bank, offering businesses a unified platform for banking, trade finance and foreign exchange (forex) solutions.

In a statement yesterday, Maybank said M2E is designed with a digital-first approach.

Accessible via web and M2E Biz app, the bank said M2E delivers a unified end-to-end ecosystem spanning cash management, trade finance and forex solutions through a single login, providing users greater transaction speed, clarity and control.

Maybank global banking group chief executive officer Datuk John Chong said leveraging the group’s strong franchise in financing, Maybank is accelerating its ROAR30 strategy to become Asean’s leading transactions and payments bank.

“The new Maybank2E brings this vision to life by enabling more businesses, especially our small and medium enterprises and mid-cap clients, to respond swiftly to opportunities and risks across borders and around the clock,” he said.

The banking group said M2E has undergone extensive, robust testing, with users reporting improved liquidity management and higher client satisfaction.

“Processing about RM3 trillion in transaction value across 122 million transactions in Malaysia last year, the platform is already trusted and proven at scale.

“The new capabilities will power its next phase of growth,” Chong said.

Maybank said the earlier version of M2E laid the foundation for clients’ digital banking journey, focusing primarily on cash management, with multiple services accessed through dedicated channels, including branch touchpoints.

“As client needs evolve, the new platform expands these capabilities and brings together a broader suite of solutions into a single, future-ready, intuitive banking environment for clients,” it said.

The M2E platform features a single activation dashboard to select multiple solutions at one go, while enabling remote activation and access via the app.

“Users can also manage cash and trade positions across markets in a single view, instantly lock in forex rates for over 20 currencies, and customise dashboards.

“Onboarding has been simplified with small and medium enterprises opening bank accounts online in minutes, without the need for physical documents,” Maybank said.

Further, Maybank said it will roll out additional features and the enhanced M2E in Singapore and Indonesia this year.

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