Star Biz7

Outsourcing no more the in-thing

By KIRENNESH NAIR

FOR long, the global business process outsourcing (BPO) industry has prospered.

Companies outsourced non-core functions like customer support, payroll processing, billing, collections, information technology (IT) helpdesk and back-office operations.

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Monthly Plan

RM 13.90/month

RM 9.04/month

Billed as RM 9.04 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

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BPOIndustry , AITransformation , Outsourcing , Automation , DigitalServices , TechDisruption

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