Singtel says Optus CEO needs time to fix issues after emergency call outages


An illuminated signage at an Optus store in Sydney, Australia, on Saturday, Sept. 27, 2025. Photographer: Brent Lewin/Bloomberg

SYDNEY: Optus's CEO will need more time to turn around the embattled telecom carrier, the boss of its parent Singapore Telecommunications, who is in Australia to confront the fallout from outages of its emergency call services, said on Tuesday.

The back-to-back outages, which happened less than two weeks apart, follow a string of other high-profile failures at Optus including a nationwide outage and data breach, which have intensified scrutiny of the carrier’s governance and management.

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Optus , Singtel , Australia , Singapore , outage

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