SINGAPORE: When a Singaporean online retailer began selling his products on eCommerce platform Qoo10 in August 2023, he did not bat an eyelid when it took 30 to 45 days for the platform to disburse his first payout, compared with about three to seven days for other eCommerce sites he was using.
But nearly a year later in July, payments owed to his business by Qoo10 had ballooned to about S$1.6mil, as the platform’s payment delays exceeded two months and disbursements began trickling in, in smaller amounts.
