Etiqa chief data officer Faiezy Hasnan
KUALA LUMPUR: Etiqa has added new features to its mobile app, Etiqa+, and website, including flood alerts and a flood map tool, to help Malaysians manage flood risks more effectively.
In a statement, Etiqa, the insurance and takaful arm of Malayan Banking Bhd (Maybank), said the Etiqa+ mobile application will provide flood alerts, notifying customers whenever water levels at nearby water stations reach critical levels.
Etiqa has also introduced a flood map tool, using data from 2020 to 2022. This lets customers check if their homes or businesses are in flood-prone areas, helping them plan their insurance and make informed decisions about flood protection.
Chief data officer Faiezy Hasnan said the newly introduced flood alert system equips customers with the vital information they need to mitigate risks and avoid danger when possible.
“From 2020 to 2024, Etiqa has processed more than RM436mil in flood-related claims, for over 30,000 policies were affected by flood during that period. These figures underscore the severe impact that floods have on our communities, further driving our dedication to proactive solutions such as flood alerts and the flood map tool,” he said.
“Etiqa’s responsibility extends far beyond traditional protection. This initiative reflects our commitment to our corporate purpose—Make the World a Better Place—as we work to provide peace of mind and unwavering support to our customers, especially during these challenging times.”
For more information on Etiqa’s new alerts, flood map tool, and comprehensive home and motor protection plans, visit www.etiqa.com.my or Etiqa+ mobile application.
