Jetstar likely discouraged consumers from seeking compensation, and possibly denied claims for flights which were delayed or cancelled for reasons within the carrier’s control, the New Zealand Commerce Commission said. — Reuters
Auckland: New Zealand’s competition watchdog will take Qantas’ low-cost arm Jetstar to court alleging the airline misled consumers about their rights to compensation over delayed and cancelled flights, the regulator says.
Jetstar likely discouraged consumers from seeking compensation, and possibly denied claims for flights which were delayed or cancelled for reasons within the carrier’s control, the New Zealand Commerce Commission (NZCC) said on Wednesday.
