Malaysian Aviation Commission director of consumer affairs Pushpalatha Subramaniam. — SYAMIMI ZAINAL/ THE STAR
KUALA LUMPUR: The enhanced Malaysian Aviation Consumer Protection Code 2016 (MACPC) makes Malaysia one of the strongest in terms of consumer protection in Asean, but there are worries that airlines will pass on the extra cost of compliance to consumers.
However, Malaysian Aviation Commission or Mavcom director of consumer and public affairs Pushpalatha Subramaniam believes there should not be additional cost to consumers.
