AirAsia launches live call, refund tracking features on super app, website


KUALA LUMPUR: Low-cost carrier AirAsia has launched a new live call feature to address urgent customer needs, in response to requests for real-time call assistance.

In a statement today, the airline said the feature allows guests to speak directly with a human agent during their "Ask Bo Live Chat” interaction for immediate resolutions.

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AirAsia , Super App , Ask-Bo , Refund , low-cost airline

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