Homegrown courier companies call for help

Transformation goal: Employees are seen working in GDEX’s customised hub in Petaling Jaya. The company strives to optimise costs through lowering spend on non-essential items and adopting more automation.

Despite heightened demand and low charges, firms are not able to fully cash in on the business. The entry of foreign players is not helping either. Fast action is needed as some companies risk collapse.

THE eCommerce boom in the past two years has created a huge demand for courier or last mile delivery services.