GDEX expansion to create over 1,000 jobs

Better efficiency: Delivery trucks at the GDEX headquarters in Petaling Jaya. Its expansion and diversification will provide seamless and reliable services to e-commerce activities.

PETALING JAYA: GD Express Carrier Bhd (GDEX), via wholly owned subsidiary GD Express Sdn Bhd (GDSB), is expanding its warehouses, distribution centres and transportation fleet to cater to the huge increase in order volumes following the boom in the e-commerce market.

The expansion will create more than 1,000 jobs for Malaysians, Malaysian Investment Development Authority (Mida) said in a statement.

GDEX has been developing information technology (IT) solutions to support e-commerce activities such as myGDEX.

It is an online shipping platform; cloud-based call centre and interactive voice response (IVR) support to allow companies to deploy call centres in Malaysia.

It also includes the GDEX mobile app which enables couriers to update the status of pick-up and delivery on a real-time basis; e-wallet payment acceptance and GDEX e-commerce integration with online stores such as WOO Commerce, Magento, opencart, NET SHOP, payex and unicart.

Over the next five years, Mida noted that GDEX will also diversify its IT infrastructure systems to efficiently support its operation in the region.

This will include the use of DeKAT (Social Commerce Supply Chain) to extend the logistics services and create a supply chain facility for small and medium-sized enterprises (SMEs), social entrepreneurs and fulfilment houses; KITA (Last Mile Delivery Platform), a hybrid model to provide 5,000 gig economy opportunities; and R’MADA (a Fleet Operation as well as Maintenance Platform and System) to increase the productivity and efficiency of fleet management.

Mida has granted tax incentives to GDSB to carry out integrated logistics services (ILS) activities as an expansion project and e-commerce/e-fulfillment diversity project.

The authority provides incentives to encourage logistics companies to undertake operations in an integrated manner, to adopt technology and position themselves as regional e-Fulfilment hub providers in Malaysia.

From January till September, Mida had approved seven ILS projects worth RM708.9mil, including two related to e-commerce/e-fulfillment projects.

“E-commerce has been the fastest growing sector in the global trading landscape and is an integral component in enabling the growth of the supply chain industry.

“While Malaysia continues to create a pro-business environment, GDEX’s expansion and diversification will complement the logistical infrastructure in providing seamless and reliable services to e-commerce and e-fulfilment activities, ” said Mida CEO Datuk Azman Mahmud.

Meanwhile, GDEX chairman Tan Sri Muhammad Ibrahim said the ILS incentive was a catalyst for the group to improve, expand and innovate its operations and products offerings.

“This incentive will motivate us to continue with our vision to become an Asean courier and e-logistic company.

“The ILS incentive would also contribute positively to our effort to tighten up our operations and improve service quality.

“Mida’s support and facilitation to the business community will go a long way in promoting a strong, resilient and reliable courier and logistics industry for the country, ” he added.

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