KUALA LUMPUR: The Employees Provident Fund (EPF) is temporarily closing all offices and counters across Selangor, Kuala Lumpur and Labuan from Thursday, until further notice.
In a statement issued on Wednesday, it said the closure was due to the Conditional Movement Control Order (CMCO) and recent directive to work from home announced for these states.
The EPF said all prior “Janji Temu Online” (JTO) appointments at EPF offices in Selangor, Kuala Lumpur and Labuan will be cancelled with immediate effect.
“Members who have made appointments to visit the Selangor, Kuala Lumpur, and Labuan offices during the CMCO period will have to reschedule their appointments after the control order is lifted.
“Members and employers are urged to opt for EPF’s online services, i-Akaun (Member) and i-Akaun (Employer), which are operating as usual, ” it said.
As for payment for contributions can still be made through Internet banking, over the counter at registered bank agents and via the i-Akaun (Employer) portal on the EPF website.
Members and employers are advised to obtain information only from the EPF’s official channels.
The EPF said for additional clarifications, they should call the Contact Management Centre at 03-8922 6000.
“The EPF is taking a very cautious stand with regards to the increasing number of COVID-19 cases in these states and around the country as a whole.
"While we understand the closure may pose some inconvenience to the public, we remain focused on prioritising the health and safety of our members and employers from different locations who visit our counters and offices every day, ” it said.
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