Hong Leong Bank to offer fully digital onboarding experience

Hong Leong Bank officials at the launch. From left are Galvin Yeo, general manager of personal financial services, deposits & digital; Domenic Fuda, group MD and CEO; Charles Sik, MD of personal financial services and Shailesh Grover, chief digital and innovation officer.

KUALA LUMPUR: Hong Leong Bank Bhd (HLB) and Hong Leong Islamic Bank have become the first bank in Malaysia to offer a truly digital onboarding experience for Malaysians who are looking to open a bank account, eliminating the need for a physical branch visit or self-service terminal.

In a statement on Thursday, it said effective immediately, customers only need to download the "Apply@HLB” mobile app to open an account, and their debit cards will be delivered to them wherever they are in Malaysia.