KUALA LUMPUR: OCBC Bank (M) Bhd will hold a second consecutive post-moratorium loan and financing support weekend on September 26-27.
In a statement Monday, OCBC said its Cheras, Kajang, Kepong, Klang, Petaling Jaya, Puchong, Subang Jaya, Melaka, Taman Molek, Johor Bahru and Penang branches will again be open from 9.30am to 3.00pm on both days.
Customers of OCBC Al-Amin Bank Berhad may also visit these branches to discuss their financing support options.
OCBC Bank CEO Datuk Ong Eng Bin said the bank is “pulling out all the stops” to ensure its customers have as many channels and avenues as possible to discuss and sign up for their repayment options before the automatic moratorium period ends on Sept 30.
“A total of about 10% of those who came on the weekend signed up immediately following their discussions with us, while the others decided they would either like a bit more time to consider the matter and apply online, or that they did not need any further support. Some came to enquire about the status of their current applications.
“We are looking forward to the final push this weekend before the end of the automatic moratorium to ensure those who need any kind of post-moratorium support are aware of their options and are able to sign up with minimal hassle. It goes without saying, of course, that our support is ongoing and extends beyond the moratorium period,” he said.
OCBC said personal banking customers can call 03-8317 5011, while SME customers may call 03-8317 5200. The lines are open Monday to Friday, 9am to 6pm. Corporate customers can contact their relationship managers.
Customers who have lost their job may apply for a 3-month moratorium extension while those who have suffered a loss of income may choose from rescheduling and restructuring options that include minimum 6-month reduction of monthly instalments and other plans.