China Mobile International launches first global shared service center in Cyberjaya

KUALA LUMPUR: China’s telecommunication giant China Mobile, through its overseas subsidiary China Mobile International (CMI), has launched its first ever global shared service center (SSC) in Cyberjaya, marking its ambitious plan for expansion in the region.

In a statement Friday, China Mobile said CMI latest operation here will be based at CMI’s existing offices at i-Tech Tower and will handle the group’s finance, legal and human resources with more functions to come.

International Trade and Industry deputy minister Dr Ong Kian Ming said with the presence of CMI in Malaysia providing various shared services, the Government envisages further enhancement to local technological capabilities, especially for Industry 4.0.

“As you all may be aware, IR 4.0 technology has been supporting the development of Malaysia’s digital and telecommunication industry and has been identified as one of the key enablers for industrial development in Malaysia, for both the manufacturing and services industries, ” Ong said.

China Mobile International executive vice president and CFO Lei Liqun said it is timely for CMI to expand with this SSC to leverage on highly sought-after multilingual capabilities, well established infrastructures and strong government support for the centralisation of our global legal, HR and finance functions.

“Going forward, the SSC is expected to play a pivotal role in increasing efficiencies in the overall operation of CMI’s core businesses.

“As one of the biggest operators for telecommunication business in the world, we are confident that CMI will be the ideal way for us to increase the value that we provide to our customers and services globally, ” Lei added.

Malaysia Digital Economy Corporation (MDEC) chief operating officer Datuk Ng Wan Peng said the presence of CMI’s SSC was a further testament to Malaysia’s increasing attractiveness as a strategic location for digital services powered by Industry 4.0 technologies such as automation and data analytics.

“MDEC firmly believes that by investing in Malaysia, CMI will bring in its knowledge and expertise to this country’s tech talent and innovation ecosystem, thereby benefiting Malaysia as we progress towards becoming a high-income nation, ” he said.

CMI first established its operation in Malaysia more than three years ago, offering the company’s cutting-edge technologies, global operating experience and unparalleled IT solutions.