The recent collapse of massive businesses such as Thomas Cook and Forever 21 shows the fast changing trends in how people are turning towards online sites for their travel, retail and other needs.
Companies that want to tap into this burgeoning market to serve millennial's, known as Generation Y (Gen Y), need to change to cater to what the like. They are the largest generation in history and are on the cusp of their prime spending years, CB Insights says in a report.
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