In a separate statement, Pos Malaysia said despite challenging operating conditions, it would continue to press ahead with its initiatives to become the premier e-commerce fulfilment and logistics services provider domestically, and in time, regionally.
KUALA LUMPUR: Pos Malaysia Bhd
expects its courier arm, Pos Laju to contribute a revenue of about RM700mil this year and sustain a growth of 20 to 21% next year.
Its group chief operator, Datuk Azlan Shahrim said Pos Laju had been experiencing a robust growth of about 20% in its courier services year-on-year for the past three years in line with the country’s e-commerce expansion.
He said Pos Laju had become the group’s largest revenue contributor and this was expected to continue, driven by e-commerce growth even though it was still relatively low compared to that of other countries 20 to 25% yearly.
He was speaking to reporters after the launch of the 2017 Pos Laju Prepaid Xtravaganza Contest, officiated by Pos Malaysia outgoing chief executive officer Datuk Mohd Shukrie Mohd, here today.
Moving forward, Azlan said Pos Malaysia would continue to improve it services, including adding more touch points to make it more convenient for customers to reach the services.
Currently, Pos Malaysia has about 700 post offices, 86 Pos Laju centres, 12 drive through counters, with plans afoot to add 20 more in the near term, and pick up service which is free for contracts customers.
Azlan said Pos Malaysia currently has 22,000 contract customers who contributed about 45% to its revenue.
On the contest, Group Chief Commercial Officer Nor Azizan Tarja said it was organised in line with the year-end online sales to entice consumers to choose Pos Laju as their courier of choice, as well as to reward customers.
“We expect a few million of sales will be generated via this campaign, but considering it’s a peak period, the idea is not to generate more sales since people would buy anyway, instead to reward customers who had been loyal to us,” he said.
The contest, which runs from Dec 1 this year until Feb 28, 2018, is open to all walk-in customers who purchase Pos Laju Prepaid products, offers them a chance to be rewarded
with free shipping worth RM222,000.
Azlan said the Pos Laju prepaid products could be purchased at Pos Laju centres, Pos Laju kiosks, EziDrive-Thru, post offices, Pos Laju Go2U, and Pos-on-wheels. - Bernama
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
