Online shift helps women doctors


Virtual support: Jafri, a doctor and telemedicine practitioner with Sehat Kahani, conducting online patient consultations while sitting next to her children at their residence in Karachi. — AFP

With her four-year-old nestled nearby, doctor Saniya Jafri consults from home in Karachi with a patient on the other side of the country via her laptop.

She is one of thousands of Pakis­tani female doctors returning to practice through “telemedicine” after leaving the profession because of family obligations and workplace barriers to women in the conservative society.

Although women outnumber men in Pakistan’s medical registrations, many stop practicing after marriage, exacerbating the fast-growing nation’s shortage of doctors.

Jafri, a mother of three, gave up cardiology after marriage.

“I did not want to choose long working hours and be away from home for a long time,” she said.

But an initiative by digital health firm Sehat Kahani helped bring her back into the workforce by providing a digital platform to connect home-based, mostly female doctors, with patients in underserved communities.

Private clients are also catered for.

The initiative has brought 7,500 doctors back into practice, its co-founder says, and aims to boost healthcare for disadvantaged areas in Pakistan that face a dearth of services – especially female patients who often feel more comfortable speaking with women medical staff about health issues.

Gallup surveys and doctor associations suggest more than a third of Pakistan’s female medical gra­duates never enter the profession – or leave it after marriage – due to lack of family support, poor childcare facilities and harassment.

The situation is symptomatic of wider challenges for women in Pakistan who face significant economic and social disparities, with the World Economic Forum ranking the nation second-to-last for gender equality.

Doctor brides

Jafri now balances caring for her children and household chores with attending to patients online.

“I wanted to stay with my child­ren,” the 43-year-old said of the flexible arrangement.

Remote care: Muhammad Adil (left), waiting for an online medical consultation for his son at a Sehat Kahani clinic in Karachi. — AFP
Remote care: Muhammad Adil (left), waiting for an online medical consultation for his son at a Sehat Kahani clinic in Karachi. — AFP

An overwhelming majority of the tens of thousands of aspirants who compete for places in government-run medical universities are women – a rare instance in Pakistan of female student admissions outnumbering men.

Yet, working at hospitals and clinics is widely seen as incompa­tible with family life for women, especially those with young child­ren.

“The lady doctor who advises mothers to exclusively breastfeed for six months does not have such a facility at her own workplace,” said Zakiya Aurangzeb, President of the Pakistan Islamic Medical Association.

She said long hours and the risk of sexual harassment and mob violence from the families of patients who suffered poor outcomes also put off women and their families.

Seeing those challenges as well as Pakistan’s dismal healthcare access in poor communities, doctor Sara Saeed Khurram set up Sehat Kahani, a digital network that includes 80 clinics where patients visit for a remote consultation with a doctor, guided by an in-person nurse.

She hoped to realise the full benefits of the years of training and government subsidies for degrees that many families seek for their daughters due to the social status they confer in Pakistan’s society, where a “Dr” honorific is considered to improve marriage prospects for women.

“When that wedding card goes out that you’re marrying a doctor, it just raises the social sta­ture of the entire family,” said Khurram.

“Once that purpose is done, then it becomes very difficult for you to challenge the societal norms that exist in that family to let her work.”

Making a difference: (From left) Jafri, Khurram and aurangzeb. — aFP
Making a difference: (From left) Jafri, Khurram and aurangzeb. — aFP

Khurram understands the situation first-hand.

“I also became what we call the doctor bride or the ‘doctor bahu’,” she said, using the Urdu term for “daughter-in-law”.

Though she remained in the workforce, Khurram watched her mostly-female medical school cohort drop out of work one by one, facing pressure from in-laws to focus on tending the home.

Healthcare gap

The lack of female doctors is deepening the strain on Pakistan’s healthcare, a mix of public and private systems with sharp disparities between cities and rural areas in the country of 250 million people and poor outcomes for urban working-class neighbourhoods.

Around 70,000 women – almost a fifth of the 370,000 total registered doctors – are listed in official registries but not practi­sing, according to medical asso­ciations.

Ushering female doctors back to the workforce online also provides better options for patients.

In an impoverished neighbourhood of Karachi, Muhammad Adil was able to take his eight-year-old son to a nearby Sehat Kahani-run health unit because it saves him time and money.

“When we come here, we are able to save our daily wage because it’s close,” he said, after a free consultation with Jafri on his son’s chickenpox.

Digital healthcare improved flexibility and could help women back into the workforce, Jafri said, but cautioned that ultimately, family backing was key.

“If a woman doctor receives support from her husband, parents and in-laws, she can excel,” she said.

“Those who get it go on to succeed, but many who don’t are forced to give up”. — AFP

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