BANGKOK: A significant banking disruption is set to affect millions across Thailand as three of the nation's largest financial institutions – Krungthai Bank, the Government Savings Bank (GSB), and Siam Commercial Bank (SCB) – announce widespread system maintenance over the coming days.
The planned outages will render core banking services, including mobile applications, credit card transactions, and ATM access, temporarily unavailable nationwide.
Customers are advised to plan their financial transactions carefully to minimise inconvenience, as a range of services from international transfers and bill payments to cash withdrawals will be impacted.
Even popular notification services, such as those integrated with LINE, are slated for maintenance.
Krungthai Bank has informed its customers of two separate maintenance windows.
The bank's business-focused platform, Krungthai BUSINESS, along with other related services, will undergo maintenance from June 13 at 10:00pm June 14 at 6:00pm, an extensive 20-hour period.
Krungthai has urged businesses to complete transactions in advance and to avoid any operations scheduled for June 14.
While services are expected to resume afterwards, there may be some delays in accessing account statements.
A second, shorter maintenance period is scheduled for the consumer-facing Krungthai NEXT app, taking place on Friday (June 20) from 1:00am to 6:00am, lasting five hours.
The bank has apologised for any inconvenience caused by these essential upgrades.
The Government Savings Bank (GSB) has announced system upgrades for its credit card services on Saturday (June 14).
This maintenance is divided into two phases: an initial period from 4:30am (the exact end time was unclear in the original notice, but typically implies a short window), followed by a second period from 9:30am to 11:00am
During these times, various services linked to GSB credit cards will be unavailable.
This includes online shopping, access to the MyMo application, GSB NOW, cash withdrawals, and transactions at both domestic and international ATMs and ADMs.
Payments via EDC card readers will also be temporarily suspended. - The Nation/ANN
