Thai central bank to hold financial institutions liable for call centre scam losses


BANGKOK: The Bank of Thailand (BOT) plans to introduce regulations this month making financial institutions and payment providers liable for losses from call centre scams.

Roong Mallikamas, Deputy Governor for Financial Institutions Stability, made the announcement following the publication of the Royal Decree on Measures for the Prevention and Suppression of Technology Crimes (No. 2) BE 2568 (2025) in the Royal Gazette on Saturday (April 12).

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