JAKARTA (The Jakarta Post/Asia News Network): On the night of March 12, a Bogor resident who asked to be referred to as Regina lost Rp 4.5 million (US$308) after giving her banking credentials to someone claiming to be a customer service (CS) representative from Bank Negara Indonesia (BNI).
The so-called CS representative contacted Regina after she tagged BNI’s official Twitter account, @BNI, on the social media platform to complain about a problem with her mobile banking account.
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